Shipping policy

At Maxcase, we aim to deliver your premium iPhone cases quickly and safely.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, it will be shipped promptly.

Shipping Time

Estimated delivery times:

Domestic Shipping: 3–7 business days

International Shipping: 7–15 business days

Please note that delivery times may vary depending on your location and external factors such as courier delays.

Shipping Costs

Shipping charges are calculated at checkout based on your location.

We may offer free shipping on selected orders or promotions.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery in real time.

Delays

While we strive to meet delivery timelines, Maxcase is not responsible for delays caused by:

Courier services

Customs clearance (for international orders)

Natural events or unforeseen circumstances

Incorrect Address

Please ensure your shipping details are correct. Maxcase is not responsible for orders shipped to incorrect addresses provided by customers.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 48 hours of delivery at [your email/contact], and we will assist you in resolving the issue.